We’re a small studio and we read everything. Here’s how to get help, manage your account, or flag a problem.
📮 Contact us
Email support@hivejournal.com for anything — a bug, a question, feedback, or account help. We usually reply within a couple of business days. For privacy or data requests, use privacy@hivejournal.com.
📖 Guides & how-tos
Browse Learn for walkthroughs of journaling, the JQ features, and more.
🔐 Your account & data
You can delete your account and all its data from inside the app — go to Settings → Delete account (also available on the web at Settings). Prefer we do it? Email privacy@hivejournal.com and we’ll remove everything. Read the Privacy Policy and Terms.
🚩 Report a problem or content
See something that shouldn’t be there — spam, abuse, or content that breaks our rules? Email support@hivejournal.com with a link or screenshot and we’ll review it quickly. We remove content that violates our Terms and act on abuse.