Privacy Policy

1. Introduction

Welcome to HiveJournal. We are committed to protecting your privacy and ensuring the security of your personal information and journal entries. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using HiveJournal, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password, and any profile information you choose to provide
• Journal Entries: All content you create, including text, images, and any other data you store in your journal
• Notebooks and Organization: Notebook names, tags, and organizational structures you create
• Goals and Tracking: Goals, progress tracking, and related information
• Preferences: Settings, display preferences, and customization options

2.2 Automatically Collected Information

• Usage Data: Information about how you interact with our service, including pages visited, features used, and time spent
• Device Information: Device type, operating system, browser type, and IP address
• Log Data: Server logs, error reports, and technical information for service improvement

3. How We Use Your Information

• To provide, maintain, and improve our service
• To authenticate your identity and secure your account
• To store and organize your journal entries and related data
• To provide customer support and respond to your inquiries
• To send you service-related notifications and updates
• To analyze usage patterns and improve user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Data Storage and Security

We use industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit using SSL/TLS and at rest using secure encryption methods
• Authentication: Secure authentication systems protect access to your account
• Access Controls: Only authorized personnel have access to our systems, and access is logged and monitored
• Regular Security Audits: We regularly review and update our security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our service, subject to strict confidentiality agreements. Our data processors include:
  • Supabase, Inc. - Provides database hosting, authentication services, and file storage. Location: United States.
  • Vercel, Inc. - Provides application hosting and content delivery services. Location: United States.
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others
• With Your Consent: When you explicitly authorize us to share your information
• Public Sharing: If you choose to share entries publicly, that content will be accessible according to your sharing settings

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and review your personal information and journal entries at any time
• Correction: You can update or correct your information through your account settings
• Deletion: You can delete your account and all associated data at any time
• Export: You can export your journal entries and data
• Opt-Out: You can opt out of non-essential communications
• Sharing Controls: You control what content you share publicly and with whom

6.1 How to Delete Your Data

You can delete your account and all associated data at any time by following these steps:

1. Log in to your HiveJournal account
2. Navigate to your Settings page (accessible from your dashboard)
3. Scroll to the "Delete Account" section at the bottom of the page
4. Click the "Delete Account" button
5. Review the information about what will be deleted
6. Confirm your decision by clicking "Yes, Delete My Account"

Once you confirm, your account and all associated data will be permanently deleted, including:

• All journal entries and content
• All notebooks and organizational data
• All goals and tracking information
• Your profile information and preferences
• All uploaded files, images, and avatars
• All other account-related data

Note: Account deletion is permanent and cannot be undone. Please ensure you have exported any data you wish to keep before deleting your account.

If you need assistance with account deletion or have questions, please contact us at privacy@hivejournal.com.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our service. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Some information may remain in our backup systems for a limited period after deletion, but will not be accessible through normal means.

8. Children's Privacy

HiveJournal is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Material changes to this policy will be communicated to you via email or through a prominent notice on our service.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Your Consent

By using HiveJournal, you consent to our Privacy Policy and agree to its terms. If you do not agree to this policy, please do not use our service.