Salesforce.com is now integrated with Jigsaw to provide real-time updates to contact and company information from the company’s CRM and chatter interface.
Jigsaw targets chatter to identify changes in contact and company data which are then updated and reconciled with records in the systems and published to chatter in real-time. As a result of this update, sales staff gain insight into contacts and company information and are alerted via ipad/iphone if their data has gone bad.
Jigsaw intergration brings the following benefits to the salesforce.com platform:
Real-time status updates around how much data is being actively managed by Jigsaw, and visual reports on how much data is correct, out-of-date or dead in the data graveyard.
Integrated Salesforce CRM reports with Jigsaw data to determine if records related to future sales are incorrect or incomplete.
Holistic alerts that identify when records are flagged as dead so reps can quickly search for the record and update it with new, accurate information.
Jigsaw’s data services are served through the cloud which frees up IT administrators from having to manage legacy data sources and the headache of managing storage, backups, security, updates and integration.
Jigsaw contains over 22 million business contacts and 4 million company profiles that are consistently updated and added by a wiki style community with over 1.4 million members. The data is updated by the crowd which leads to greater data accuracy and utilized in various cloud applications.
“In this economy, companies need more innovative sales and marketing strategies and better business data,” said Denis Pombriant, managing principal, Beagle Research Group. “Jigsaw for Salesforce CRM and Chatter provides them with reliable business data that is updated and published to sales and marketing employees in real-time. We’re likely to see more companies turning to data in the cloud to support their dynamic operations.”
“Jigsaw has significantly improved the caliber of the information in our Salesforce CRM deployment,” said Diane Updyke, vice president of sales, Crowd Factory. “The result is we are able to respond to an increase in demand from new verticals, prospects and partners. With Jigsaw, our team can find and cultivate these opportunities at our accelerated pace of business.”
Jigsaw for Salesforce CRM is now generally available and starts at $29 per user per month.
Tags: Cloud Computing, crm, jigsaw, salesforce
